01189 882294/Email Us

The Darklight Design Trade Account

We’ve been there and done it. In fact, we’re still there doing it now (and that t-shirt’s getting awfully snug). Our 30 years’ experience in the lighting industry means we know that lighting projects, domestic or commercial, can be darn hard work. Why not make your life that little bit easier by opening a trade account with us? Our online designer lighting store stocks both the big and the up-and-coming European brands in contemporary interior, exterior and architectural lighting and accessories. From energy efficient LED downlights and linear profile to client-wowing pendants, you’ll find them all here. Based in Berkshire but delivering to the whole wide world, we’re also always on hand to offer technical advice if you need it. Still not convinced? Here comes the hard sell…

Why open a trade account with us?

Because you instantly get:

  • Exclusive 15% trade discount off over 70 designer brands
  • International delivery, tailored to your needs
  • Technical advice and support when you want it

How to open a trade account

If you already have a Customer Login for our website, please see our FAQs below. But if you don’t already have a Customer Login register here and:

  1. Tick the 'Trade Customer?' box
  2. Enter your Company VAT and Registration numbers
  3. Log Out and log in again
  4. Smile smugly when you receive an email from us to confirm that your trade account is active!

How to use your trade account

  1. Log in to www.darklightdesign.com
  2. Select the item(s) you wish to buy
  3. Click ‘Add to Basket’
  4. Click ‘View Basket’ or ‘Checkout’
  5. Laugh heartily when you see that the 15% discount has been automatically deducted from the total cost!

Trade Testimonials

Chris, thank you so much for you professional approach and service. We are all really happy with the lighting at Smithfields and look forward with working  with you again soon.

Trade account FAQs

Where do you deliver to?
Wherever you want - your projects are our projects. Click here for details.
Can you deliver tomorrow?
If we have the items that you need in our warehouse, we can deliver them to you the very next day. Call us on 01189 882294 to check availability.
Can you consolidate my order into one delivery?
Of course. Or if you prefer, we can ship items to you individually as soon as we receive them. However, please be aware this may incur extra delivery charges.
Can I collect my order from you?
Orders can be collected from our warehouse, but please do call us first to arrange this on 01189 882294.
I already have a Customer Login for your website, how do I open a trade account?
Apologies in advance for the rigmarole - we are in the process of updating our systems but the current procedure is as follows:
  1. Log In here
  2. Select any product
  3. Click ‘Add to Basket’
  4. Click ‘Checkout’
  5. Under the ‘Billing Address’ heading click ‘Edit Details’
  6. Tick the ‘Trade Customer?’ box
  7. Enter your Company VAT and Registration numbers
  8. Click ‘Save Changes’
  9. Log Out
  10. Exhale to a count of ten - your trade account is now active!

You will receive a confirmation email from us. Please Log In again to complete your purchase.

If you have any problems at all, please contact us at sales@darklightdesign.com or on 01189 882294.

Do you offer credit terms?
Please contact us at sales@darklightdesign.com or on 01189 882294 to talk to us about credit terms.
Can I use my trade discount in conjunction with other offers?
It is not possible to use your trade discount in conjunction with any other offers on www.darklightdesign.com.
Can I return faulty items?
Of course. Click here for our Returns Policy.
Do you have a studio where I can view your products?
Yes, please call us to arrange your visit on 01189 882294. Here, you can view examples of some of our most popular architectural lighting. We’d love to talk you through them and how they would work with your projects.
Can you match a lower price for the same item?
Ohhh yes - click here for details on our Price Pledge.
I'm looking to source a piece from one of your manufacturers that isn’t displayed on your website – can you help?
If it can be got, we’ll darn well get it for you. Just contact us at sales@darklightdesign.com or on 01189 882294.
Can you arrange for bespoke, non-standard designs to be created for a project?
We’ve done this before for many projects. If, for any reason, we were unable to, we would suggest suitable alternatives.
Do you cater for large orders or supply for projects?
If you have a large order or a project to supply for we would love to help - please contact us at sales@darklightdesign.com or on 01189 882294.

If you have any not-so-frequently asked questions, please contact us at sales@darklightdesign.com or on 01189 882294.

Thanks to the guys at Darklight, great visuals and end result to the project.

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