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Customer Comments

Great service and great products are to our business here at Darklight Design. We like to think we deliver on both counts. Here are just some of the comments we've received from some very satisfied customers.

'I would like to thank Richard for his time and expertise on my project. We are so pleased with the end result and the difference it has made to our house is amazing. The brief on what we wanted was a simple but effective scheme that was easy to use. They have achieved this and much more . We are looking forward to working with them on the other floors of the house in the near future . Thank You  ...

We employed Dark Light Design to create a subtle lighting design in our extensive house refurbishment.  It was a challenging project due to the complexity of the house and garden requirements. Throughout the whole project Chris Linturn was always available at any time, his attention to the initial drawings, furniture layouts, hanging art etc and the controls required to make the light of these items outstanding was extremely appreciated.

Chris was available from the first fix to the completion of the project and whenever a site visit was required he would always attend.

The final result with regard to the lighting of the house is absolutely fantastic and we have the ability to change the mood settings inside and outside the house to suit every occasion.

I have absolutely no hesitation in recommending Chris Linturn and Dark Light Designs to anyone who wanted to undertake a project of this size.

For us lighting was one of the most challenging elements of the build to get right given you have to make the decisions way before you really know what's going to work where. We involved Chris from the beginning and he did a great job on both the design and delivery of the lights themselves. He gave us a real sense of confidence of what we needed day-to-day, combined with flair and creativity in the right places to make the project special. He's always on the end of a phone and very responsive. We wouldn't tackle a lighting project without him.

Hi Chris

The bedroom is wallpapered and the ceiling lights look excellent - plus zero noise from the Lutron! We really appreciate your time and effort in getting this right for us.

"During our Church conversion Chris Linturn worked tirelessly alongside us to create a wonderful ambience highlighting exposed beams, stonework and artwork.  The result really has the 'wow' factor which makes an enormous difference.  With the exterior, lovely soft lighting shows off the building and the stained glass windows together with the garden.

Nothing is too much trouble and Chris is only too happy to be on hand to assist with any queries or concerns."

Thank you for the speedy & excellent service.

We'll enjoy being able to see what we're eating in future!

We would like to thank Chris from Dark Light Design for the much needed help with our lighting we certainly have the wow factor we were after. The first thing anyone comments on when we have a dinner party is the lighting !


Hi Chris,

Thanks for showing me flexibility in regards to returning the floor lights - I really appreciate the great service.




I just received luggage today.

Thank you for your good product. I really like it.

I appreciate you again.



Thank you so much for all the hard work and effort Dark Light have put into Weltham House we love the lighting and will be recommending you to our friends in the future. Nothing was to much for you and your fantastic company.

A big thank you to the Dark Light Design team we have a fabulous home where the lighting really has made it special.

Big thank you to Chris at Dark Light , we absolutely love the lighting in our new house and everybody who visits always comments on it. If we ever do a project again we will definitely be using your service !

Thanks to the guys at Darklight, great visuals and end result to the project.

Some of the lights were working down in the basement passage and spa and I must say they looked really fantastic. We also heard a lot of very positive comments from Diego and the other guys working around the place. So well done, you're making a big impression in Spain !

Big thanks,


Hi Richard,

Fantastic! Thank you for your great service!!



Thanks Chris, very much appreciated.

Thank you for your excellent attention to customer service.

Best regards,


Thanks for all your help mate. We have been super impressed and are recommending you to some friends who are about to embark on building a big extension. 

All the best,


 Chris, my lights are spectacular.  Thank you so much.

Undoubtedly we're extremely satisfied with all the work you put into the Villa Oasis project over quite a long build period. You were always available on the phone, including evenings and weekends, and very quick to respond when there was any kind of emergency.

You were happy to make site visits as required, even with the project being overseas, and the outcome is totally fabulous as evidenced by the photographs. This kind of outcome could not have been achieved by me alone as a lighting layman. It needed your experience and artistic imagination. We also greatly appreciated your continual flexibility, swapping and changing fittings as required, to improve the final effect.

Pendants arrived safe and sound and we are thrilled with the way they look.

Great doing business with you Chris, if you ever get to New Zealand I'll buy you a pint! (o:



Hi Chris,

Many thanks for sorting out the Koncept desk lamp. The black one looks just as nice as the silver one (possibly better as it breaks up the Apple grey a bit) and is working beautifully.

Kind regards and have a good Christmas and a prosperous New Year.


Hi Chris 

Lights arrived today and in good condition.

They look fantastic, even better once they are in the ceiling. The sandy green colour complements the colours in our kitchen.

Thank you for your help in getting them to us. When you said you packed them with lots of packing you were not kidding. The kids had lots of fun with the "snow".

Thanks again

Fiona and Mark Bahr

Dear Claire,

I only got to check the goods yesterday and am very very happy with everything. The goods were very well packaged.

I would like to thank you very much for an excellent service through out the order process and hope to order from you again soon.

Thank you once again.

Kind regards




Just received the lamps - they look great, just what I was looking for.  Thanks



Staff at Darklight -


I would like to thank Richard and all those who have assisted with garnering accurate technical, shipping, and other information that led to my eventual purchase of three (3) Tom Dixon Blue Fin pendant lights.


The installation went very once I arrived the correct solution to power the units via a 110/120vac North American electrical supply. The supplied LED drivers were so specific to the lamp that there is not another (affordable) transformer/driver with the same secondary output using 110/120vac available. I contacted the manufacture of the supplied driver as well as several of my company's electronic parts suppliers.


The solution was to use a special transformer that is able to use two 110/120VAC leads and turn that into a single 220/240vac at the same hz. It worked and the lights are beautiful!!



Dear Richard,


Just a quick email to let you know the Groppi lights arrived in Sydney safely on 7th April. Now we have to wait a few months for our build to finish to see them in full glory.


Thank you very much for your help! I was so amazed by your highly efficient service.


Kind regards,

K J 

Hi Alex,

Thanks, it arrived very fast and there is no damage. We are very happy with our purchase. I’ve got to say customer service of this company is excellent also. Thanks again. 

Best wishes, 

Sibel Walters

Hi Chris,

We’re still admiring our new lighting and just about everyone who visits comments very favourably on the chandelier in particular. Thanks again for all your help.

The customer service we’ve had from Dark Light Design has been top notch. Much appreciated.




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